The Board's Role in Supervising the Executive

I get lots of interesting questions by email, and I try to answer as many as I am qualified to give an opinion on. In this case, the sender is looking for your opinions, as well as my own:

Hi, Ken. I have a question for you and your readers. I am wondering about the duty line between Boards and an Executive Director of a non-profit. What is the role of the Board in supervising that E.D.? If there are problems on a regular basis with how the E.D. executes his/her goals and objectives (i.e. things that fall under the auspices of the E.D. and not the board) does the board deal with this as a normal supervisor would (asking for explanations, suggesting or requiring specific solutions?) or does the Board have to stay quiet? - Jenny - Albuquerque, NM

Jenny brings up a common problem; boards that don't properly carry out their duty as the Executive's supervisor.

While it is true that nonprofit boards should have no role in supervising other employees (all staff should report to the Executive Director or subordinate), the ED reports to the board, and it is the board's responsibility to ensure that the ED performs to their contract. That includes the things Jenny mentions (asking for explanations, suggesting or requiring specific solutions) all the way up to the removal of the ED, if necessary.

Equally important, and even more frequently forgotten, is the board's role in supervising a successful Executive Director. When EDs perform well, boards often feel they have met their obligations to the ED. The result is that years go by without a formal annual performance evaluation, and often without a raise, even to keep up with the cost of living.

So, yes, Jenny, the Board (or the executive committee of the board) does need to execute proper supervision and evaluation of the Executive Director - in both bad situations and good ones.

Do any other readers have anything else to add? Please post your comments below!

Return to blogging (part two)

Yesterday I apologized for not having posted for a long while, and put the blame on two factors: being very busy, and doing a bit of soul searching. Yesterday's post covered the busy part. Today I'll tell you a bit about what I've been thinking about.

I've now been an Interim Executive Director three times, and it's always interesting, but this last assignment went on for so long (nearly a year-and-a-half) that it became in many senses more like a "real job." So the assignment ending hit me in surprising ways. There is a very real sense of loss and emptiness, much like if a "real job" had unexpectedly come to end.

I'd already been examining my consulting practice and coming to the conclusion that writing grant proposals for a variety of organizations is not how I want to spend most of my time, and have been eliminating those assignments from my client list. For a variety of reasons, I feel that outside consultants can best serve an organization by giving them the knowledge to write their own proposals, and help on a limited basis. I have come to hold the belief that a nonprofit agency that completely outsources it's grant writing is making a strategic error, and probably not getting the best value on their investment, versus building that skill in-house.

So, with no more grant writing clients, and my long-term assignment coming to an end, I've had time to think about "what I want to do when I grow up." The basic options being: continue as is, just with fewer grant writing assignments; look for a "real job" as an Executive Director or other nonprofit leadership position; or "go corporate" and get a "real job" on the other side.

After a little exploration, and talking to several people about different options for me in the for-profit world, I've come to the obvious realization that it's just not for me. I am a nonprofit guy through and through. This was an exploration I had to go through (for the elusive dream of more money and a better retirement plan, etc.), but it was a silly idea.

But I did enjoy that last Interim ED position, and I do miss it more than I expected to. And so, while I'll continue to take some limited term consulting assignments right now, I think my long-term plan is to find a permanent Executive Director (or other senior leadership) position in the nonprofit sector.

Meanwhile, I'll get back to blogging, and shift back from "contemplative mode" to "active mode." I've been sent a great new book, Grassroots Philanthropy: Field NOtes of a Maverick Grantmaker by Bill Somerville and Fred Setterberg, that I'll be reviewing shortly too.

Thanks again for your patience and support.

Return to blogging

First I must thank all of you who continued check this blog site during my extended break in regular posting. I appreciate it very much, and is one of the reasons I've determined to start posting again.

My absence has been partly due to plain old being busy, and partly due to a bit of soul searching.

First the busy part. I was completing nearly one-and-a-half years as the Interim Executive Director of Grail Family Services in San Jose. It was a wonderful and satisfying experience, through which I learned much and gained terrific insights and experience. Yes, even as a consultant, and somebody with nearly twenty years of public service, half of it in leadership positions, I continue to learn every day.

The assignment began as a simple "caretaker" role, keeping daily operations running smoothly while we negotiated a merger. As the merger talks dragged on, more leadership was required as the normal course of things brought about staff changes and all the other crises that come at nonprofit organizations on a regular basis. After nearly ten months of negotiations, and a draft of the final agreement, it became clear that the merger was not in our best interest, and talks ended.

We then began a process of determining the best path for GFS. Should we pursue another merger? With whom? Should we hire a permanent ED? Could GFS be sustainable if it remained independent? Much time had been lost with developing new funding sources when we thought we were merging. Still, the more than a year of uncertainty had taken its toll on staff, and all agreed that finding a way to make the organization stable and successful on its own was the best avenue to pursue.

After a search of several months, and interviewing some wonderful candidates, we wound up re-hiring the previous Executive Director, who was once again available. The organization is on track for another great year. I completed my tenure as Interim ED about a month ago, but I am continuing as a consultant to assist with their upcoming Strategic Planning process.

And so, that completes the "too busy to blog" story. Tomorrow I'll tell you about the soul searching, and where I am now. Thanks again for your patience during this absence.

The End of Board Committees

Let's face it: board committees are usually bored committees, and rarely get anything done unless it's task and time specific, so why not just abolish them?

At least, that's the question being asked in the premier issue of 'Blue Avocado' - the new online magazine for people working and volunteering in the nonprofit sector. The site, directed and edited by Jan Masaoka (my former boss at CompassPoint Nonprofit Services), is "half magazine, half blog, half website" and its "aim is to engage and support the people of community nonprofits, the ones who do the heavy lifting in building social justice and strong communities, and who create and drive the ideas that change our world for the better."

Of the articles in the premier issue, which came out today, the one abolishing board committees really grabbed me as being provocative and helpful at the same time. Of course, you'll never get rid of all committees - nor should you - but with a handful of exceptions, board committees do not need be permanent standing structures, and their business can be better served with ad-hoc task-specific groups.

I see two main benefits right off: providing focus and eliminating burn-out. A project specific task force knows what it must accomplish, and by when it must accomplish it. And, by providing that direction, there's no drift or inertia from month-to-month as nothing seems to happen, making committee members bored, anxious, and fed up with board work entirely.

Check out Blue Avocado at blueavocado.org and sign up for the e-newsletter, register an account (it's free, and allows you to leave comments), and join in the conversation.

Walking for Early Literacy

On Saturday May 10 I will be taking part in the Human Race, a fundraising event for Silicon Valley nonprofit organizations. The Human Race is an annual event produced by the Volunteer Center of Silicon Valley that brings together hundreds of organizations from Santa Clara and San Mateo Counties. Taking part in an event like this provides each organization a "ready-made" fundraising event, without the hassle, effort, or costs of developing one of their own. Volunteer Centers throughout the state and nation hold similar events - Check it out for your own nonprofit.

I will be doing the 5K walk to raise funds for Grail Family Services (GFS), an organization in East San Jose that I have been serving on a consultant basis as Interim Executive Director for a little over a year now. And, of course, I'm asking for your support - Click here if you can pledge any amount of money to help our efforts.

GFS "fosters learning and the empowerment of vulnerable families with young children through the delivery of programs that educate, develop leadership skills, and build a sense of community." All GFS programs target parents and their young children ages 0-9, and are designed with community input to address the issues most important to the neighborhood. This approach enriches the child, as well as the parent, and helps them each on the path to success in school, in work, and in life.

Your sponsorship of my Human Race participation could mean:

• $25 – five new books for the GFS Children's Library.
• $50 – developmentally appropriate toys for GFS' child care program.
• $100 – case management services for one parent.
• $250 – four weeks of subsidized child care services for one low-income toddler.
• $1,000 – eight weeks of literacy services to boost the reading skills of one child.

If you can help out, click here - And thank you for your support!